Response to the Covid-19 pandemic

During the Covid-19 pandemic, we have had to make temporary changes to how we provided services in order to keep people safe. 

We have a statutory and moral duty to publicly consult with our communities on these temporary changes.

The temporary changes that we propose to make permanent include:

  • establishing a Central Access Point, available 24 hours a day, seven days a week
  • opening an Urgent Care Hub as an alternative to the emergency department
  • reducing the number of people in inpatient beds and providing more care in the community
  • establishing a Community Rehabilitation Team to support those with complex psychosis and other severe and enduring mental health difficulties
  • where appropriate, increasing the number of people being treated via digital methods, for example, video appointments.